Terms of service

TERMS OF SERVICE

health-aura.com

IMPORTANT — PLEASE READ CAREFULLY

By accessing or using our website or purchasing from us, you agree to
these Terms in their entirety.

1. Acceptance of Terms

By using health-aura.com (including any subdomains and mobile
experiences, the "Website"), you represent that you are at least the age
of majority in your state or province of residence and have legal
capacity to enter a binding contract. If you do not agree to these
Terms, do not use the Website. Your use of the Website is governed by
our Privacy Policy, which is incorporated herein by reference.

We may revise these Terms at any time in our sole discretion. Your
continued use of the Website after any changes constitutes acceptance of
the revised Terms.

2. Website Use & Access

We grant you a limited, revocable, non-exclusive, non-transferable
license to access and use the Website solely for personal,
non-commercial use. We reserve the right to modify or discontinue any
part of the Website, restrict or terminate access, or refuse service to
any user at any time and for any reason. We are not liable if the
Website becomes unavailable.

All Website content is protected by intellectual property laws. You may
not use the Website for unlawful purposes or attempt to: hack, scrape,
upload malicious code, infringe rights, harass, submit misleading
information, collect personal information of others, or interfere with
security features.

Products purchased through the Website are for your personal,
non-commercial use only. You agree not to resell, redistribute, modify,
or export any product purchased through the Website. Resale of our
products outside of authorized channels may affect safety, efficacy, and
the ability to honor any guarantee. We reserve the right to cancel or
refuse orders that appear to be placed by resellers or distributors.

3. Account Security

If you create an account, you must provide accurate and current
information. You are responsible for maintaining the confidentiality of
your login credentials and must notify us immediately at
info@health-aura.com of any unauthorized access. We may disable accounts
at our discretion for violations of these Terms.

4. Intellectual Property

All Website content — including text, images, graphics, trademarks,
logos, software, and design elements — is owned by or licensed to Health
Aura. You may not reproduce, distribute, modify, or exploit Website
content without our prior written consent. No license is granted except
for personal, non-commercial use.

5. Products; FDA Disclaimer; No Medical Advice

Statements made regarding Products have not been evaluated by the United
States Food and Drug Administration. Products are not intended to
diagnose, treat, cure, or prevent any disease.

All information on the Website is for informational and educational
purposes only and does not constitute medical, legal, or professional
advice. Individual results may vary. Health Aura does not guarantee that
you will achieve any particular health, wellness, or performance goal.
Your results will depend on a variety of factors unique to you,
including your age, health, genetics, diet, and lifestyle. You should
consult a qualified healthcare professional before beginning any
supplement program, especially if you are pregnant, nursing, taking
medication, or have a medical condition.

Any reliance you place on information presented on or through the
Website is strictly at your own risk. Health Aura disclaims all
liability arising from any reliance placed on Website materials, product
descriptions, educational content, or third-party testimonials appearing
on the Website.

6. Payments & Billing

An order submitted by you constitutes an offer to purchase Products. All
orders are subject to acceptance by Health Aura. We reserve the right to
refuse or cancel any order at our discretion, including for suspected
fraud, pricing errors, or product unavailability. Prices are listed in
U.S. dollars and are subject to change without notice.

By providing a payment method, you represent that you are authorized to
use it and that all information provided is accurate. You authorize
Health Aura to charge your payment method for Products, subscription
renewals, shipping charges, applicable taxes, and any other disclosed
fees. If a charge is reversed, we may invoice you directly and seek
payment by another method.

Payments may be processed through third-party providers. Your use of
such providers is subject to their terms and privacy policies. Health
Aura is not responsible for payment processor errors.

Before initiating any chargeback or payment dispute with your bank or
card issuer, you agree to contact us first at info@health-aura.com to
allow us the opportunity to resolve the issue. Initiating a chargeback
without first contacting Health Aura customer service constitutes a
breach of these Terms. We reserve the right to dispute any chargeback we
believe to be filed in bad faith and to provide your agreement to these
Terms as evidence to your card issuer.

7. Shipping; Title; Risk of Loss

Products are shipped via third-party carriers. Accurate shipping address
and phone number are required. We are not responsible for delays or
non-delivery due to incorrect addresses. Contact info@health-aura.com
immediately for address changes; we cannot guarantee edits after an
order is submitted.

Title and risk of loss transfer to you upon delivery to the carrier.
Shipping and delivery dates are estimates only. International customers
are responsible for any customs duties and import taxes. Carrier
delivery confirmation shall be deemed conclusive proof of delivery, even
without a signature.

8. Returns & Refunds

Please review our Refund Policy for complete terms. Unless otherwise
stated in the Refund Policy, all sales are final. Shipping and handling
fees are non-refundable. If you believe you are eligible for a refund,
your request must be submitted to our customer service team and is
subject to review and approval at Health Aura's sole discretion. We
reserve the right to approve or deny any refund request based on the
outcome of that review. Refunds, where approved, are processed to the
original payment method. Bank posting times vary.

9. Subscriptions; Automatic Renewal; Cancellation

The Website may offer subscription purchase options that provide
automatic recurring shipments of Products. If you enroll, you agree that
your subscription includes recurring payment obligations and that Health
Aura is authorized to charge your payment method automatically at the
selected billing interval until cancelled.

UNLESS YOU CANCEL, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE
THEN-CURRENT RATE AT THE SAME BILLING INTERVAL YOU SELECTED AT CHECKOUT.

You may cancel your subscription at any time by logging into your
account at health-aura.com/account or by emailing info@health-aura.com.
To avoid being charged for the next billing cycle, cancellation must be
completed at least twenty-four (24) hours before your next scheduled
billing date. We will not require you to speak with a live
representative or complete a retention flow to cancel.

If a recurring charge fails, you authorize us to retry the charge and
contact you for updated payment information. We may use an account
updater service to keep your stored payment method current.

California Subscriber Rights

If you are a California resident, you may cancel at any time by logging
into your account at health-aura.com/account or by emailing
info@health-aura.com. If we fail to provide required disclosures prior
to enrollment, we will provide a full refund of any unauthorized
charges. You may also contact the California Department of Consumer
Affairs at (800) 952-5210.

9.1 Health Aura VIP Membership

The Health Aura VIP Membership ("VIP Membership") is an optional
subscription-based program. By enrolling, you receive exclusive member
pricing, promotions, and discounts through the VIP store at
health-aura.com/vip. Enrollment is optional, but continued use of the
VIP Membership constitutes your agreement to these Terms.

Recurring Billing

By enrolling, you authorize Health Aura to charge $49.99 to your payment
method every 28 days until cancelled, the first billing is after a 15
day trial following the first order.

Cancellation

You may cancel your VIP Membership at any time by logging into your
account at health-aura.com/account or by emailing info@health-aura.com.
Cancellation takes effect at the end of your current billing period. No
further charges will be made after cancellation is confirmed.

Failed Payments

If your payment method fails, we may suspend your VIP access until
payment is resolved. You authorize us to retry the charge or request
updated payment information. We may use an account updater service to
keep your stored payment method current.

Termination by Health Aura

We may suspend or terminate your VIP Membership at any time for abuse of
benefits, fraudulent activity, or violation of these Terms, with no
further obligation to you.

10. SMS / Mobile Messaging

By opting in, you consent to receive recurring autodialed marketing and
transactional text messages from Health Aura. Consent is not a condition
of purchase. Message and data rates may apply. Reply STOP at any time to
opt out.

11. User Content

Any submissions you provide (reviews, UGC, testimonials, ideas) may be
used by us for marketing in any format, worldwide, royalty-free. By
submitting, you represent you own or have rights to the content. We may
remove any User Content at our discretion.

12. Disclaimer of Warranties

EXCEPT WHERE PROHIBITED BY LAW, THE WEBSITE AND PRODUCTS ARE PROVIDED
"AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT. HEALTH AURA DOES NOT WARRANT
THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL
BE CORRECTED, OR THAT THE WEBSITE OR SERVER IS FREE OF VIRUSES OR
HARMFUL COMPONENTS. NO ADVICE OR INFORMATION OBTAINED FROM HEALTH AURA
SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL
HEALTH AURA OR ANY OF ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES,
CONTRACTORS, AGENTS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT,
INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES OF
ANY KIND, INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL,
PERSONAL INJURY, PROPERTY DAMAGE, OR BUSINESS INTERRUPTION, ARISING OUT
OF OR IN CONNECTION WITH THESE TERMS, YOUR USE OF THE WEBSITE, ANY
PRODUCT PURCHASE, OR ANY ADVERTISING OR MARKETING PRACTICES, REGARDLESS
OF THE LEGAL THEORY ASSERTED, EVEN IF HEALTH AURA HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.

HEALTH AURA'S TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE GREATER
OF: (A) THE TOTAL AMOUNT YOU PAID TO HEALTH AURA IN THE TWELVE (12)
MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

14. Indemnification

You agree to indemnify and hold harmless Health Aura and its affiliates,
officers, directors, employees, and agents from any claims, damages,
costs, or expenses (including reasonable attorneys' fees) arising from
your breach of these Terms, your violation of any law, or your violation
of any rights of a third party.

15. Electronic Communications

By using the Website or providing information, you consent to receive
communications from us electronically, which carry the same legal effect
as written communication. You may opt out of marketing emails via the
unsubscribe link in such communications.

16. Privacy; Cookies & Tracking

All information we collect is subject to our Privacy Policy,
incorporated herein by reference. Our Website uses cookies, pixels, and
similar tracking technologies to enhance user experience, analyze
performance, and support advertising activities.

17. Third-Party Websites

We may link to third-party websites. We are not responsible for their
content, practices, accuracy, or legality. Use them at your own risk and
review their terms and privacy policies.

18. DMCA; Intellectual Property

If you believe content on the Website infringes your copyright, send
notice to info@health-aura.com with: (i) identification of the
copyrighted work; (ii) identification of the infringing material; (iii)
your contact information; (iv) a statement of good-faith belief; and (v)
a statement of accuracy under penalty of perjury.

19. Assignment

You may not assign your rights under these Terms. Health Aura may
transfer rights and obligations without notice in connection with a
merger, acquisition, or sale of assets.

20. General Provisions

Our failure to enforce any provision does not waive our right to enforce
it later. If any provision is deemed unenforceable, the remaining
provisions remain in effect. These Terms, together with our Privacy
Policy and Refund Policy, constitute the entire agreement between you
and Health Aura. We may terminate these Terms at any time; provisions
regarding intellectual property, disclaimers, limitation of liability,
and indemnification survive termination. These Terms are governed by the
laws of the State of Delaware, without regard to conflict-of-law
principles.

21. Force Majeure

Health Aura shall not be liable for any delay or failure resulting from
causes beyond our reasonable control, including acts of God, natural
disasters, supply chain disruptions, governmental actions, internet
service failures, or carrier delays.

22. Contact

Health Aura

Email: info@health-aura.com

30 N Gould St Street

Sheridan, Wyoming 82801

23. Dispute Resolution; Binding Arbitration & Class Action Waiver

Any dispute, claim, or controversy arising out of or relating to these
Terms, the Website, any Product, any subscription, or any advertising or
marketing practices shall be resolved exclusively through final and
binding individual arbitration administered by the American Arbitration
Association (AAA) under its Consumer Arbitration Rules. Arbitration
shall be conducted individually; class or representative actions are
waived.

You may opt out of this arbitration agreement within thirty (30) days of
first acceptance by emailing info@health-aura.com with your name,
address, and a clear statement of intent to opt out.

Either party may bring an individual action in small claims court.
Health Aura may seek injunctive or equitable relief in any court of
competent jurisdiction for claims involving intellectual property or
fraud.

YOU AND HEALTH AURA AGREE THAT ALL DISPUTES SHALL BE BROUGHT ONLY IN AN
INDIVIDUAL CAPACITY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS
ACTION, SERVE AS A CLASS REPRESENTATIVE, OR JOIN OR CONSOLIDATE CLAIMS.
IF ANY DISPUTE PROCEEDS IN COURT, YOU AND HEALTH AURA WAIVE THE RIGHT TO
A JURY TRIAL TO THE FULLEST EXTENT PERMITTED BY LAW.